Privacy Policy

Introduction

At Convoia Docs, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Services"). Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect several types of information from and about users of our Services:

Personal Information: This includes information that can identify you as an individual, such as your name, email address, postal address, telephone number, and any other identifier by which you may be contacted online or offline.
Usage Information: Details of your visits to our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Services.
Device Information: Information about your computer, mobile device, and internet connection, including your IP address, operating system, browser type, and device identifiers.
Document Information: Content and metadata of documents you upload, create, or sign using our Services.

How We Collect Information

We collect information in the following ways:

Direct Interactions: Information you provide when you create an account, fill out forms, correspond with us, or use our Services.
Automated Technologies: As you navigate through our Services, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
Third Parties: We may receive information about you from third parties, such as business partners, service providers, and analytics providers.

How We Use Your Information

We use the information we collect about you for various purposes, including:

Providing, maintaining, and improving our Services
Processing and completing transactions
Sending administrative information, such as updates and security alerts
Responding to your comments, questions, and requests
Personalizing your experience on our Services
Monitoring and analyzing trends, usage, and activities
Detecting, preventing, and addressing technical issues
Complying with legal obligations

Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

To Service Providers: We may share your information with third-party vendors, service providers, and other contractors who perform services on our behalf.
For Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
For Legal Purposes: We may disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
With Your Consent: We may disclose your information for any other purpose with your consent.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access your personal information
The right to rectify inaccurate or incomplete information
The right to erasure of your personal information
The right to restrict processing of your personal information
The right to data portability
The right to object to processing of your personal information

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on our website or by other means. The date the Privacy Policy was last revised will be identified at the top of the page. You are responsible for periodically visiting our Services and this Privacy Policy to check for any changes.

Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: support@convoia.com